At Bram Stovez, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our ecommerce website and services. By accessing or using our website, you agree to the terms described here.
Information We Collect
We may collect the following types of information when you interact with our website:
- Personal details you provide, such as your name, shipping address, phone number, and email.
- Order information including purchased products and delivery details.
- Limited technical information such as device type and browsing activity to improve your shopping experience.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Communicate with you regarding your purchases, delivery, and support requests.
- Improve our website, products, and customer experience.
- Send you promotional offers and updates if you have opted in.
Payment Information
We operate worldwide and accept only Cash on Delivery (COD) as our payment method. We do not request or store credit card or online banking details.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. Information may be shared only with trusted service providers that assist us in delivering your orders (such as logistics and shipping partners).
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience, track preferences, and improve site performance. You can disable cookies in your browser settings, but some features of our website may not function properly as a result.
Opt-Out Instructions
You may opt out of receiving promotional emails or marketing communications at any time by:
- Clicking the “unsubscribe” link included in our promotional emails.
- Contacting us directly via email at [email protected] with the subject line “Opt-Out Request”.
Data Security
We take reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
As a user, you have the right to:
- Request access to the personal information we hold about you.
- Request corrections or updates to your information.
- Request deletion of your data, subject to legal and operational requirements.
Contact Us
If you have questions about this Privacy Policy, your personal information, or wish to exercise your rights, please contact us at [email protected].
