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At Bram Stovez, we believe that every meal tells a story, and every kitchen is a stage for unforgettable moments. Our journey began with a simple vision: to transform cooking into an adventure filled with joy and creativity. Were not just about selling kitchen appliances; were about inspiring home chefs of all levels to unleash their culinary potential. From sleek blenders that whip up smoothies in a flash to versatile ovens that bake perfection, our products are designed with passion and precision. Were here to make your kitchen the heart of your home. So why not join the Bram Stovez family? Trust us, your taste buds will thank you! Dive into our collection and lets create some delicious memories together.

Returns and Refunds Policy

At Bram Stovez, we strive to provide high-quality cookware, small appliances, and storage solutions to our customers worldwide. If you are not fully satisfied with your purchase, this policy explains the conditions under which returns and refunds may be accepted.

Returns

  • You may request a return within 7 days of receiving your order.
  • Items must be unused, in their original condition, and in the original packaging.
  • Returns are accepted only for items that are defective, damaged upon delivery, or incorrect.
  • To initiate a return, please contact us at [email protected] with your order details and reason for return.

Non-Returnable Items

For hygiene and safety reasons, certain products such as used cookware, opened appliances, or items not in their original condition cannot be returned.

Refunds

  • Once your returned item is received and inspected, we will notify you regarding approval of your refund.
  • Approved refunds will be processed using Cash on Delivery (COD) method. Refunds may be provided as store credit, replacement, or in some cases, cash refund depending on location and availability.
  • Refund processing times may vary but we aim to complete them within 7–14 business days after approval.

Exchanges

If you received a defective or incorrect product, you may request an exchange instead of a refund. Replacement items will be shipped at no additional cost.

Contact Us

For any questions regarding returns or refunds, please contact our support team [email protected].