At Bram Stovez, we are committed to delivering your cookware, small appliances, and storage products safely and efficiently worldwide. This policy explains how we handle shipping for your orders.
Order Processing
- All orders are processed within 1–3 business days after confirmation.
- You will receive an email confirmation once your order is successfully placed.
Shipping Method
- We ship all orders via trusted courier partners to ensure safe and timely delivery.
- Delivery times may vary depending on your location, but we strive to dispatch every order as quickly as possible.
Payment Method
- We operate on a Cash on Delivery (COD) basis. Payment is collected at the time of delivery.
- Please ensure someone is available at the delivery address to receive and pay for your order.
Tracking Your Order
- Once your order is shipped, you will receive a tracking number to monitor the delivery status.
- You can contact our support team for any assistance regarding your shipment.
Damaged or Missing Items
- If your order arrives damaged or items are missing, please contact us immediately at [email protected].
- We will work with you to resolve the issue by providing a replacement or refund as applicable.
Contact Us
For any questions regarding shipping or delivery, please reach out to us at [email protected].